Customer Service

After-sale Service Policy

Range Hoods

Two year On-Site Warranty (including parts and labour); motor (all models) and adjustable elevation rods (models EMG9030, EMS9026 only) are covered by a ten-year (parts only) warranty.


Two-year On-Site repair service(including parts & labour); the tempered glass panels of the models GLG86322, GLG86322LPG and GLG60409 are covered by a ten-year (parts only) warranty.

Oven, Microwave and Steam Ovens

One-year repair service(including parts and labour)

*See the warranty card in the product package for further details.

Service Hotline Our customer service is always ready to serve your complaints and needs about FOTILE.

You can contact our customer service at 0467 802 285.

  • Working hours (10:00 - 17.00) Monday - Friday

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